Earlier in my career, I was working as a manager in a declining industry, and I developed an informal rule of not hiring anyone from within my organization. Our industry was already facing some challenges for the Internet changed the nature of our business. Our only chance was to change the way we did business. It was a time for new ideas, and I didn’t think I was ever going to find the combination of talent and fresh perspective it was going to take to make the kind of difference I thought needed to be made. So I decided…

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