There’s an old adage out there that you shouldn’t complain without a solution. I used to believe it. But then I got to thinking… The more I observe, the more I believe it’s the exact opposite. What is the purpose of a complaint? It’s to call attention to a wrong that must be righted. A complaint is designed to make people aware of a situation that requires some attention. The person complaining is usually seeking a solution to address the complaint. But solutions are not always obvious, and not having one shouldn’t prevent one from complaining. In fact, I…

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